Talent Dry Cleaners Service Operational Challenges Case Study

Talent Dry Cleaners Service Operational Challenges - Case Study Example The business`s capacity utilization is 85.94% with an average turnaround time of 3-4 hours and it is a profitable as per the returns. The study will examine the challenges this business is currently experiencing and the possible solutions that have been drafted to counter such challenges. The understanding of such challenges will lead to appropriate recommendations that would help the company achieve the desired growth, goals, and objectives. Background This case study evaluates and analysis many perceptions in the service operation administration. It shows the business satiation of Patrick Eze who is trying so much to expand his business but he hardly got capital for the expansion and building of an institution to train dry cleaners. Problem Statement During the operation of the business, it took longer to register one client’s clothes. The company did not have a system of doing the registration hence wasting a lot of time in the registration of customers. Talent dry cleaners do not have strict payment tracks methods. The client is the one to decide when to pay either when dropping off or when picking the clothes. This can lead to wastage of resources because other clients can avoid paying their fees if strict laws of payment are not in place. The business has only two collection points. Moreover, it is not well marketed and the owner feels that there are needs to advertise his dry cleaner (Yelowitz, 2011). The dry cleaner has one dry-cleaning machine that takes five kilograms of garments and takes twelve minutes to wash. This is a long time and lead to time wastage. Therefore, the owner should buy a machine with a bigger capacity. The company is usually overwhelmed during peak season when there are many customers. Analysis The most essential solution towards the growth and development of this business is that the owner needs to notice that in small businesses, there need ensure that the level of hard work matches the complexity needed for the intended growth (Takaki, 2008). The owner did not consider this before the establishment of his business. Eze`s previous business had a well experienced manager who made the vital business decision that were essential for the success of his business. Eze has no experience in planning and handling business venture because prior to him starting the business, he did not take his time to study operational challenges he was likely to experience in running the business. Analysing from his background, Eze worked for fifteen years in his the previous employment; however, this did not equip him with strong management and leadership skills for successfully running a personal business. Notably, he only has basic skills for operating business since he no experience in marke ting that could have led to the growth of his small business. Additionally, he had no experience in planning large business ventures; thus, whenever he had a large number of customers, his problems increased (Takaki, 2008). Lack of experience and information are major problems in any business venture. Furthermore, poor planning usually leads to waste of time and this is experienced in the

Critically evaluate theoretical explanations of motivation that we Essay - 1

Critically evaluate theoretical explanations of motivation that we have learnt about in this module week 4 lecture - Essay Example tors within an individual and the environment in ways that determine the nature of outcomes and the level of attachment between the agent and the task. Content theories are concerned with the causative agents of behavior. The humanist theory explores the subject of motivation alongside Maslow’s theory of needs. The processes of motivation, according to the theory depend on the sequential pursuit of needs in accordance with the hierarchy determined by Maslow (1970). Understanding of humanist needs must begin with the comprehension of the processes of adjustment, which takes place whenever some form of inequilibrium occurs. In general, such processes entail a determination of a range of issues that affect the state of equilibrium of needs. Essentially, groups and individuals will seek to adjust themselves and situations around them in ways that minimize the effects of stress. Motivation, in the sense of humanist theory, is understood as some kind of kinetic force the offers the necessary propulsion in an individual or a group towards the attainment of some specified goals, which are consistent with their needs (Ahlstrom & Bruton, 2009, p. 61). One of the characteristics of motivation is that it seeks the determination of goals based on the particular needs of the individual. The pursuit of motivation is considered a subject endeavor arising out of the unique needs of the individual (Miner, 2007, p. 40). For instance, an individual aspiring to attain a certain level of professional competence will invest more efforts in training and practical experience in a consistent and orderly manner. On this score, it becomes appropriate to consider the fact that some of the goals achieved through the efforts as understood within the humanist theory are suited for particular motives and limited to certain subjective interests. In essence, the humanist needs work in such a manner that individuals will seek to satisfy some pressing basic needs before focusing on other kinds of